As the festive season approaches, we want to let you know about our upcoming annual Change Freeze period.
What to Expect. No changes: Updates to core platforms or infrastructure will be paused during this time. Incident resolution: Rest assured, our team will continue addressing any issues as usual, which may involve emergency changes if necessary. Planned maintenance: If any essential maintenance is required, we will notify you in advance.
Why a Change Freeze? Change freezes are a standard practice during high-demand periods to ensure the stability and reliability of IT systems. This is particularly important during the festive season when systems are under greater pressure, and staffing levels are reduced.
Key Dates. Start: 17:30 on Friday, 19th December 2025 End: 09:30 on Monday, 5th January 2026
RAB Customers. Please note that if your business will be closed over the festive period and you wish to prevent customers from placing bets on your site, you will need to activate maintenance mode to temporarily close the site.
Our support team will remain fully operational throughout this period, excluding Christmas Day.
As 2025 comes to a close, we'd like to thank you for your trust and partnership this year. We look forward to working with you in 2026 and wish you a happy, successful, and prosperous New Year!
Warm regards, A Bet A Technology
Posted Dec 08, 2025 - 18:27 GMT
This scheduled maintenance affects: Data Feeds (TRP Data Feed, David Byrne Data Feed, Geoff Banks Data Feed, BTC Data Feed, SIS Data Feed), A Bet A Comms (A Bet A Telephone System, A Bet A Email), Tote Hubs (Totesport UK), and Request A Bet (MailGun).